About Targeted E-Mails (EDM)

Effectiveness of Targeted Emails

About Targeted E-Mails (EDM)

In the realm of digital marketing, targeted e-mails play a crucial role. This article delves into the basics of targeted e-mails, their advantages, effective strategies, and the latest trends.

Basics of Targeted E-Mails

Targeted e-mails refer to the practice of sending customized emails to specific customer segments. This approach involves crafting email content based on customers’ interests, purchase history, and behavior patterns.

1. Why Targeted E-Mails?

  • Personalized Experience:
    Providing content tailored to customers creates a more relevant experience.
  • Higher Engagement:
    Customized emails achieve higher open and click-through rates compared to general emails.
  • Enhanced Customer Loyalty:
    Paying attention to individual customers boosts loyalty to the brand.

Effective Targeted E-Mail Strategies

1. Data Collection and Analysis

  • Behavior Tracking:
    Track customer website visits, purchase history, and click behavior.
  • Segmentation:
    Divide customers into different groups and provide content based on specific characteristics or interests.

2. Personalization of Content

  • Customized Messages:
    Include the customer’s name, recommend products based on past purchases, etc.
  • Dynamic Content:
    Change content in real-time based on customer behavior.

3. Utilization of Automation

  • Trigger Mails:
    Automatically send emails based on specific actions or events.
  • Lead Nurturing:
    Plan a series of emails to nurture potential customers and lead them to a purchase.

Latest Trends

  • Utilization of Artificial Intelligence:
    Use AI to predict customer behavior for more accurate targeting.
  • Consideration for Privacy:
    Comply with data protection regulations like GDPR and respect customer privacy.
  • Incorporation of Interactive Elements:
    Encourage customer participation through gamification elements, surveys, and interactive content.


Targeted e-mails are a powerful tool for achieving personalized marketing communications.

Glocal Connections specializes in agency services for targeted e-mail advertising provided by credit card companies, publishers of business magazines, mail-order businesses, and financial institutions. We handle both business-to-business (B2B) and business-to-consumer (B2C) media. We will introduce the most suitable media for your company’s direct mail (DM) promotions.